We have joined with our Supply Chain Partners to ensure we work together in a fair and equitable environment that supports Sustainable Ethical outcomes that focus on long term benefits to our Supply Chain Workers, their families, and the environment in which they are employed. Whilst we do not own the factories where our products are manufactured, we have established strong partnerships with the business owners, extending from smaller operations employing dozens of workers through to large enterprises with hundreds or thousands of workers.

The fair treatment and safe working conditions of our Supply Chain workers can only be achieved and maintained through a commitment to Fair and Responsible Purchasing and production practices that take into consideration, price negotiations and factory capacity ability to meet the demands of high and low production levels based on customer demands and requirements.

Our production team work closely with our Supply Chain Partners to ensure that production capacity planning reduces the risks associated with excessive worker overtime where negative outcomes including health and safety violations and the use of un-disclosed outsourcing and outworkers who are exposed to wage under payments and where poor working conditions can occur.

Our teams understand that they have an important responsibility to create outcomes where workers human rights and payment of mandated living wages are respected and always maintained. In late 2022 we began to roll out a wide range of selected SEDEX eLearning modules to all internal team members, factory management and staff which covers Access to Grievance reporting, Responsible Buying requirements, Working hours and Workers Health and Safety.

 

Our Compliance Support Partners

Hotsprings & Brands production team closely with our Ethical, Social and Sustainability Compliance team and our primary support partners SEDEX and the Ethical Trading Initiative to ensure that our core mandatory onboarding programs are met including improvement assistance projects to ensure that our onboarding programs are always followed including ongoing improvement assistance projects.